Do You Know How to Handle a Phone Interview?

The phone rings and on the other end of the line is the person in charge of the selection process for the internship you applied for a few days ago. But the call is not to arrange a time for a face-to-face interview, but to actually interview you. Have no fear! Keep reading to learn about the EIO’s keys on how to do your best during a telephone interview.

The main reason companies opt for telephone interviews is that they can be done in a relatively short amount of time, which expedites the selection process, and they are a quick way to identify or rule out candidates for a particular position.

You’re probably wondering if there are differences between telephone and face-to-face interviews. Well, the answer is yes. Not being physically in front of the interviewer requires you approach the interview differently.

For example, as we have already discussed on our blog, when you go to an interview you need to pay attention to your body language, how you dress, your punctuality and how you greet the interviewer. But, in a telephone interview, what really counts is how well you answer the interviewer’s questions.

Below are 5 tips that will help you achieve a successful phone interview:

1.Do the interview in a place with no distractions.

During the interview, make sure you are in a room or somewhere away from any noise that could distract you. If they’ve caught you at a time when you are unable to speak, for example, in a shopping centre, ask them if they could call you at another time when you know you’ll be more relaxed.

2. Use appropriate language.

Even though it is a telephone interview, it doesn’t mean that you should neglect your language. Pay close attention to the way you express yourself and don’t be too informal when addressing the interviewer.

3. Be positive.

You’re probably thinking that since the interviewer can’t see you, you don’t need to worry about the way you express yourself. It’s a mistake to think that. One of the keys to a successful interview is the “telephone smile”. This is the best way to achieve a cordial tone since the interviewer can only assess you by your voice.

4. Be direct.

Remember that it is not a face-to-face interview, so your responses should be concise and clearly answer the question.

5. Prepare for the interview.

It’s a mistake to think that since it’s a phone interview, there’s no need to prepare for it. Have your résumé close by and remember that the interviewer will want to go over it with you. Prepare answers for any possible questions they may ask you, even write them down. Review the details of the job opening and research the company beforehand.